The counters are located in the arrivals hall and are staffed by agents of the respective airlines. For questions regarding luggage collection, please contact the airline or Innsbruck Airport`s Passenger Service department.
Austrian Airlines Passengers can visit the Austrian Airlines Homepage www.austrian.com and track the baggage status online.
Passengers travelling with Lufthansa can visit www.lufthansa.com (Info&Service - Lost baggage) to check the current status.